Privacy Policy

WippTemplates (“we,” “us,” or “our”) operates wipptemplates.com. This policy explains what information we collect when you visit our site, purchase a product, or contact us, and how we use and protect that information.

Account and purchase data. When you create an account or complete a purchase we collect your name, email address, billing information, and order history. Payment card details are processed directly by Stripe and are never stored on our servers.

Usage data. We collect standard server logs and anonymised analytics (pages visited, referral source, browser type) to understand how the site is used and to improve it.

Support communications. Messages you send through our contact or support forms are stored so we can respond to and track your requests.

Email marketing. If you opt in during checkout or through a sign-up form, we add your email address to our mailing list. You can unsubscribe at any time using the link in any email we send.

We use the information we collect to:

• Fulfill purchases and deliver your digital products
• Send order confirmations, receipts, and download links
• Respond to support requests
• Send product updates and marketing emails (only if you have opted in)
• Improve the site and understand purchasing patterns
• Comply with legal and tax obligations

We do not sell or rent your personal information to third parties. We share data only with service providers who help us operate the site, including:

• Stripe — payment processing
• Vercel / hosting provider — site infrastructure
• Email service provider — transactional and marketing emails

Each provider is contractually bound to protect your data and use it only for the services they provide to us.

We use cookies and similar technologies to keep you signed in, remember your cart, and gather anonymised analytics. You can disable cookies in your browser settings; however, some features of the site (such as staying logged in) may not work without them.

We retain your account and purchase records for as long as your account is active and for a reasonable period thereafter to comply with legal obligations. You may request deletion of your account and personal data at any time by contacting us.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Receive a copy of your data in a portable format

To exercise these rights, contact us at our support page.

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

Questions about this policy? Get in touch.